LITTLE ROCK – Arkansas Attorney General Leslie Rutledge today announced a judgment against Bart Bowe, co-owner of Bentonville, Arkansas-based Real Travel, LLC. Real Travel and its owners, Bowe and Brian Scroggs, charged consumers exorbitant fees but did not deliver on their guarantees to help consumers transfer or cancel their timeshare property interests. Rutledge filed a lawsuit against Real Travel, Bowe and Scroggs under the Arkansas Deceptive Trade Practices Act for their deceptive acts and illegal misrepresentations to consumers. The judgment requires that Bowe pay $50,000 in restitution and $450,000 in suspended civil penalties.
“Good, hardworking people were promised a service they did not get. Instead, they were left with unwanted timeshares and additional debt.” said Attorney General Rutledge. “This judgment sends a message to other dishonest timeshare exit companies that seek to take thousands of dollars from unsuspecting timeshare owners.”
The lawsuit, filed in July 2019, alleged that Real Travel sold timeshare exit services to consumers nationwide. In exchange for a fee ranging from approximately $5,000 to $18,000, Real Travel convinced consumers through deception, high-pressure sales tactics, and a so-called “100% Guarantee” that it would liquidate, cancel, or transfer their unwanted timeshares. However, Real Travel failed to honor their agreements with consumers, leaving consumers burdened with the ownership of their unwanted timeshares, all the associated costs and fees and the additional unnecessary costs of Real Travel’s illusory services. During the investigation, the Attorney General’s Office discovered 83 consumers impacted by Real Travel’s illegal acts.
Under the consent judgment in this case, Bowe will no longer be able to conduct any business related to timeshares or timeshare exit businesses in Arkansas. The State is still pursuing a judgment against Real Travel and Scroggs in Benton County Circuit Court.
Consumers can file complaints with the Attorney General’s Office on ArkansasAG.gov or by calling (800) 482-8982.
About Attorney General Leslie Rutledge
Leslie Carol Rutledge is the 56th Attorney General of Arkansas. Elected on November 4, 2014, and sworn in on January 13, 2015, she is the first woman and first Republican in Arkansas history to be elected as Attorney General. She was resoundingly re-elected on November 6, 2018. Since taking office, she has significantly increased the number of arrests and convictions against online predators who exploit children and con artists who steal taxpayer money through Social Security Disability and Medicaid fraud. Further, she has held Rutledge Roundtable meetings and Mobile Office hours in every county of the State each year, and launched a Military and Veterans Initiative. She has led efforts to roll back government regulations that hurt job creators, fight the opioid epidemic, teach internet safety, combat domestic violence and make the office the top law firm for Arkansans. Rutledge serves as co-chairs of the National Association of Attorneys General Veterans Affairs Committee, re-established and co-chairs the National Association of Attorneys General Committee on Agriculture and was the former Chairwoman of the National Association of Attorneys General Southern Region. As the former Chairwoman of the Republican Attorneys General Association, she remains active on the Executive Board.
A native of Batesville, she is a graduate of the University of Arkansas at Fayetteville and the University of Arkansas at Little Rock William H. Bowen School of Law. Rutledge clerked for the Arkansas Court of Appeals, was Deputy Counsel for former Governor Mike Huckabee, served as a Deputy Prosecuting Attorney in Lonoke County and was an Attorney at the Department of Human Services before serving as Counsel at the Republican National Committee. Rutledge and her husband, Boyce, have one daughter. The family has a home in Pulaski County and a farm in Crittenden County.